Turning Hours into Minutes: How Unifi Is Using AI to Simplify Complex Work

The future of work isn’t about replacing people. It’s about removing the barriers that slow them down. 

At Unifi, that is exactly what AI is starting to do. 

In a newly released case study from Microsoft, we are recognized for transforming one of our most time-intensive processes—contract review—into something faster, smarter and far more efficient. 

As Unifi has grown to more than 45,000 employees across 240+ airports, so has the volume and complexity of our contracts. For our legal team, that meant spending hours manually reviewing lengthy agreements and extracting key information. 

Now, that work happens in minutes. 

By leveraging Microsoft Copilot Studio and Power Platform, we built an AI-driven solution that can process large, complex contracts and turn them into searchable, structured data. What once required multiple resources and significant time can now be done almost instantly, giving our teams more time to focus on higher-value work.  

“This system has literally changed the way I work,” one employee shared in the case study, reflecting the shift from manual effort to meaningful impact.  

This work reflects how we are approaching AI with a focus on people first. By simplifying complex processes and equipping employees with better tools, we are creating more time for the work that matters most. 

Read the full Microsoft case study here.

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